Find answers to the most common questions about orders, shipping, skincare products, returns, and more.
Yes. Our skincare products are carefully formulated to be gentle and suitable for most skin types including dry, oily, combination, and sensitive skin.
Orders are usually processed within 24 hours and delivered within 3–7 business days depending on your location.
Yes, Cash on Delivery is available for selected locations across India.
Absolutely. San Lumiere products are cruelty-free and never tested on animals.
Yes. We offer returns for damaged or incorrect products within 7 days of delivery. Products must remain unused and in original packaging.
You can reach us through our Contact Us page or email our support team for assistance regarding orders, products, or shipping.
We focus on clean beauty formulations and avoid harsh ingredients wherever possible to provide safe and effective skincare.
Yes. Once your order is shipped, tracking details will be shared through email or SMS.
Our customer support team is always ready to assist you with orders, product guidance, shipping details, or skincare recommendations.